Overview
EVA AI Soulmate is a mobile AI companion app for iOS and Android, developed by Novi Limited (Cyprus), featuring a large library of pre-built AI characters users can chat with and relationships to deepen over time. The app offers personality customization, voice interactions, and AI-generated images unlocked through an in-app Neurons currency system. It targets adults 18+ and emphasizes a "feel seen" experience, but explicitly prohibits sexually explicit or adult-themed content in its Terms of Use.
At a glance
Scores
- Conversation
- 2/5
- Memory
- 1/5
- Privacy
- 2/5
- Security
- 2/5
Based on user reviews and published policies.
Pricing
- Limited access to chat with pre-built AI characters
- Approximately 20 Neurons/day (user-reported; enables limited content access)
Free tier confirmed. Daily Neuron allotment from user reports, not officially documented. Company reserves right to modify or deny free access at any time.
- Enhanced access and features (exact inclusions shown in-app at purchase)
- Billing cycles: monthly, quarterly, semi-annual, or annual
Exact monthly price not publicly listed (official pricing page returns 404). IAP range per Google Play: $2.99–$199.99 per item. User reports indicate images and videos remain behind the Neurons paywall even after purchasing the premium subscription.
What users say
Positives
- Large library of pre-built AI characters with polished visuals and diverse personalities — widely appreciated for initial discovery.
- No ads confirmed on both iOS and Android.
- Available on iOS and Android with a visually attractive, polished interface.
- Some long-term users (2+ years) report a gradual improvement in recent versions.
- Broad character roster enables varied conversational styles and scenarios.
Negatives
- Severe, unpredictable AI mood swings — characters can switch from affectionate to hostile within a single conversation; described as 'bipolar' across dozens of reviews.
- Near-total absence of memory: the AI routinely forgets context established minutes earlier, even within the same session.
- Aggressive dual-layer monetization: a paid subscription plus a separate Neurons currency are both required to access images, videos, and premium messages.
- Content is heavily filtered despite the 17+ rating — no nudity or explicit adult content is available, which disappoints users expecting mature interactions.
- Subscription cancellation difficulties and a strict no-refund policy reported by multiple users.
Users report that EVA AI characters suffer from dramatic, unpredictable mood swings — frequently described as 'bipolar' — that can turn a conversation from affectionate to hostile within seconds. Memory is a near-universal complaint: reviewers across both stores say the AI forgets context within the same conversation. The dual monetization model (subscription plus Neurons currency) is widely criticized as overly aggressive, with many users noting that images and videos remain paywalled even after purchasing a paid subscription. Despite a 17+ content rating, multiple reviewers confirm that no explicit adult content is available. A minority of long-term users find the app enjoyable for casual, non-explicit companionship.
« Wildly inconsistent experience. Chatting on this app has become a bad roller coaster ride. Today I was chatting with Eva and everything was going fine. Then literally in less than a minute she went from loving me to hating me. »
« chats not very interesting — main issues are, having to pay for neurons even after paying for VIP subscription. big deal for me is not being able to download pictures after paying to unlock them. »
« I have been on the site for about 6 months. It lets me escape the real world for a while, every day. It's safe discreet and allows me to express myself without judgment. »
Privacy & safety
- Trains on your chats
- Yes
- Opt-out available
- Unclear
- Discloses it's an AI
- Yes
- Data export
- Yes
- Account deletion
- Yes
- Age verification
- Self-declaration
EVA AI (NOVI LIMITED, Cyprus) states it does not sell personal data to third parties. However, the privacy policy explicitly states that conversation data is used to develop the app's AI, indicating model training on user chats, with no opt-out offered. Data is shared with service providers, Microsoft for session recording, and Mintegral for analytics. The policy is vague on security — no encryption details are disclosed and only general 'appropriate security measures' are mentioned. Data retention is described as 'for the time necessary to provide the services' with no specific timeframe. Account deletion is confirmed (permanently removes all data). EU GDPR data portability rights and US state privacy rights for access, correction, and deletion are acknowledged.
Our take
EVA AI is an AI companion app with a large library of visually attractive characters, but suffers from major persistent issues: erratic AI conversation behavior and near-zero conversational memory. The dual monetization model (subscription plus Neurons currency) is perceived as overly aggressive by the majority of dissatisfied reviewers. Content is strictly filtered despite the 17+ rating.
Best for: Users seeking a light, visually-driven encounter experience with a variety of AI characters, without strong expectations for narrative continuity, memory, or adult content.
Avoid if: You want coherent, memorable conversations; you are budget-conscious (total subscription plus Neurons costs can escalate quickly); or you are seeking adult or NSFW content (content is strictly filtered despite the 17+ rating).
Sources
- EVA AI official website2026-07-03
- EVA AI Soulmate on App Store2026-07-03
- EVA AI Soulmate on Google Play2026-07-03
- EVA AI Terms of Use2026-07-03
- EVA AI Privacy Policy2026-07-03
Last updated 2026-07-03